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Wetransfer file size3/28/2024 ![]() Please make sure you use version 20.00 or newer.įor Mac, The Unarchiver works great - make sure you get the latest version. On Windows, we recommend using 7-Zip, which is free and you'll find it here. zip file available for both Windows and Mac. But do not worry, there's a different app to unzip your. To open them, the program opening the archive needs to support Zip64 archives, and not all the apps do. Usually, our transfers can be unzipped by double-clicking them in the folder that you downloaded them to, but some transfers (especially those larger than 4 GB) have proven to be difficult for the built-in apps of both Windows and Mac. This will show hidden files in the folder. Go into the folder where you want to find hidden files, using Finder.You've downloaded your transfer, it should contain a set number of files, but when you open your transfer you notice that there seem to be files missing? They may be hidden from view. There are files missing from my downloaded transfer IOS: when you tap 'Save to Files', you can select either your iCloud Drive, or locally 'On My iPhone'.Īndroid: all downloaded files will be saved to the 'Files' or 'Downloaded' section of your device. This can be changed please check this article on how to do that. Web browser: In most cases, your file will be stored in your computer's Downloads folder. Here's where your files end up when downloaded: If you get the message that a transfer is unavailable and you feel like the transfer has been blocked while it shouldn't be - just reach out to us at Support, include the download link you are referring to, and we'll see on a case-by-case basis what we can do for you. Please contact the sender and ask them to send the transfer to you again. Once it has expired it is gone forever.ĭid you not expect the transfer to expire yet? It can also mean the sender has deleted the transfer on their end. If you get the message the transfer has expired, please know there is nothing we can do about that. It says the transfer has expired or is unavailable Turn them off one by one to see if they are causing your issue. Please check your firewall, anti-virus, VPN, and browser extensions (including ad-blockers). Something may be blocking your transfer from uploading.Try using another up-to-date browser or your browser’s incognito/private mode.If you're using one of our mobile apps, please make sure you've updated to the latest version. Update your Operating System and browser to the latest versions. ![]() Please know that this will remove any auto-filled emails and preferences you have set with WeTransfer.
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